After a severe start to 2017, Uber has to reconstruct a relationships. On a inside, executives are struggling to overhaul a enlightenment of passionate harassment. The embattled startup also wants to win behind drivers with 180 Days of Change.
It’s a product roadmap that Uber intends to widen over 6 months. The initiative aims to improve working conditions for its drivers. It will raise a company’s reputation too. The module has 3 categories: “Rewarding your effort,” “Make a many of your time” and “Putting we in control.”
The biggest announcement is in-app tipping. Even yet Uber once cited an academic study to clear no in-app tips, this was an easy way to vigilance a reset. Their website records that there will be no use fees practical and drivers can income out their tips during any time. Uber expelled a underline in Minneapolis, Seattle and Houston this week.
Next adult is a mashup of existent features. Driver Destination mode now lets drivers set 2 destinations, like a daily commute. The app finds riders for a motorist to collect adult along or nearby that route. This refurbish allows pushing partners to acquire rewards in Driver Destination mode. These embody Boosts (not Surge Pricing, though similar) and share bonuses called Quests. These improvements to Driver Destination launched via a US this week.
The final underline underneath “Rewarding your effort” is teen trips. Uber selects partners with clever reviews and knowledge to drive 13-17 year-olds. There’s a built-in $2 bottom price so a drivers can acquire some-more income for these select trips. It’s misleading if this means teenagers are worse customers, or if Uber hopes to put relatives during ease. Teen trips went live in Seattle, Phoenix and Columbus this week. No pointer if this underline will launch nationwide after this initial commander program.
Uber is also adding a wait time price in a “Make a many of your time” category. This feature charges riders a per-minute fee if a motorist has to wait some-more than 2 minutes. The distance of a price is unclear, though we have to suppose it will be a suggestive penalty. This is an instance where Uber’s ruthlessness could advantage their drivers. Next to tipping, this new feature could have the largest impact on motorist relations. It launched in many US cities this week and will be accessible national in August.
Like new wait times, drivers will also suffer a shorter termination window. Uber is shortening a wait period from 5 mins down to 2. After 2 minutes, a motorist will accept a termination fee. Like wait times, it launched in US cities this week and will be accessible national by August.